Contact

How Can We Help?

Owned and operated by Eves Patio, we are happy to assist with orders, product questions, or outdoor design ideas.

We typically respond within 24 hours
Reach Us

Choose Your Preferred Channel

Email
support@evespatio.com
Within 24 hours
Phone
(555) 000-0000
Mon-Fri, 9 AM-5 PM EST
Common Questions

Frequently Asked Questions

How long does shipping take?

Most orders ship within 1 to 3 business days, with transit times of 5 to 8 business days. (excludes AK/HI).

How can I track my order?

Once your patio furniture, gazebo, or other items ship, you will receive a confirmation email with tracking details. You can also contact us directly for an update on your order status.

What is your return policy?

We offer 30-day returns on eligible items. If your patio furniture set or fire pit does not work for your space, please review our Return Policy page for full details on how to start a return.

Can I exchange an item for a different style or color?

Exchanges are handled on a case-by-case basis. Reach out to us with your order number and we will walk you through available options for your pergola, furniture set, or other purchase.

What materials are your patio furniture sets made from?

Our collections feature a range of materials including powder-coated steel, all-weather wicker, and UV-resistant fabrics. Each product page lists specific materials so you can choose what suits your climate and style.

How do I choose between a gazebo and a pergola?

Gazebos offer full overhead coverage, making them ideal for rain or intense sun. Pergolas provide partial shade with an open, airy feel that works well for climbing plants or string lights. Consider your yard layout and how much coverage you need.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

Send a Message

Drop Us a Line

Select a topic...
Order Status or Tracking
Returns or Exchanges
Patio Furniture Questions
Gazebos, Pergolas, or Fire Pits
Something Else
Availability

Business Hours

Monday – Friday 9:00 AM - 5:00 PM EST
Saturday – Sunday Closed
Our Promise

Our Commitment to You

Timely Responses

We aim to reply to every email within one business day so your project stays on track.

Secure Shopping

Your payment and personal information are protected with industry-standard encryption at every step.

Free Continental Shipping

Most orders ship free within the Continental U.S., with no order minimum required.

30-Day Returns